Rheem Tankless Gas Water Heater Error Code 11

I have a customer with a rheem pronto natural gas tankless water heater he recently had a c 2 and 11 fault code and the unit would lock out before calling me he was told by rheem it was low gas pres.

Rheem tankless gas water heater error code 11.

The water is heated as it passes through the tankless water heater. Ensure the condensation collar and proper venting material was. Check for proper grounding and that the device is receiving gas of the right type and pressure examine the flame rod to ensure it s connected and has no carbon buildup. There s a good chance that a change or two have taken place.

I unplugged it and now it is giving a 2 13 76 1 codes. Company s make changes through the years and rheem has been in business a long time with a wide range of tankless water heaters. My rheem tankless water heater will run a minute and kick off putting out the 13 code. A tankless water heater takes up much less room that a traditional water heater because it does not contain water within the unit.

Paloma sells a line of natural gas heated tankless water heaters. Close cold water supply valve to water heater. The heater can t maintain a flame. The gas type must be according to the rating plate found on the unit.

If water flows steady from hot water taps there is a bleed over in the system. Rheem hot water heaters have been a reliable source of hot water to aussies since 1939. My unit is 2 years old. The water heater unit is installed on a wall outdoors and offers features such as a safety lock out set point automatic overheat protection direct ignition automatic air regulation and resin coated pc boards.

The dip switch on the electronic board must be set for the right gas type. Disconnect the remote control pc board and all wiring harnesses then reconnect. Noritz tankless water heaters are meant to supply hot water for a residence without the use of a large storage tank. There must be a proper gas pressure and according to the rating plate.

From rheem stellar to rheem tankless we can help you with all your rheem needs. As always your best resource is your owners manual since it ll have the specific information you need for your model.